The Placement Cell organized Soft Skills training program, for the registered students of the Placement Cell across all programs of the College. The program was conducted in two batches through hybrid mode. The first batch was from 20th to 29th April 2022 and the second batch was from 06th to 11th May 2022. The Resource Person for the program was Ms. Caroline Stewart Silva.
Ms. Silva intensively covered a total of five modules, based on Soft Skills, which were, a) Art of communication and listening skills, b) Conflict management, c) Teamwork and interpersonal skills, d) Time management, and e) Business/ email/ social media etiquette, for the training period.
The introductory session – Module 1, encompassed the Art of Communication and Listening Skills, wherein topics like the meaning of verbal and para verbal communication, 7 C’s of communication, process, barriers, and tips to overcome such barriers were extensively taught to the students. Students were also enlightened by the Resource Person’s expert knowledge of listening skills, wherein she stressed the importance of active listening.
The following session – Module 2 was on Conflict Management, wherein Ms. Silva discussed the meaning, types, and reasons for conflicts. She stressed the techniques to manage conflicts like competing, accommodating, avoiding, collaborating and compromising. She also emphasized the importance of the role of attitude and concluded her session on the module with the help of two case studies.
The next session – Module 3 was pertaining to Teamwork and Interpersonal Skills. Ms. Silva began the session by introducing the concept of interpersonal skills and went on to discuss the tips to improve interpersonal skills like having empathy, not complaining, asking for yourself, being open, being tactful, etc. She also emphasized the importance of teamwork and the stages of team management – forming, storming, norming, and performing. Ms. Silva tactfully conducted this session with the help of some activities.
The subsequent session – Module 4 was on Time management. Ms. Silva began the session with an activity, wherein she managed to highlight the significance of time management. She stressed areas such as time versus task management, misconceptions about time management, and the importance of doing things right, not fast. She also shared tips on things to be done in situations when there are too many tasks on schedule, like assigning a time limit to each task, do not procrastinate, having a direction, organizing, recording daily activities, etc. She concluded the session by sharing an inspirational story on time management.
The final session – Module 5 encompassed Business/ Email/ Social Media Etiquettes. Ms. Silva, in this session, stressed the Do’s and Don’t s, in business, while composing and writing an email, and different types of etiquette, like punctuality, business card protocols, email etiquette, meeting etiquette, dining etiquette, online etiquette (netiquette), etc. She also shared useful tips on dressing for a business meeting, an interview, and the like. She concluded this session with a quiz.
87 registered students of the Placement Cell across all programs attended the training. The entire training by Ms. Caroline Stewart Silva was highly interactive and enriching, which has undeniably provided immense insights into the required soft skills.
The session was conducted by the Asst. Prof. Lizette D’Costa, Faculty in charge, Placement Cell, under the guidance of Dr. Maithili Naik, Convenor, Placement Cell.
SOFT SKILLS TRAINING SCHEDULE
BATCH 1
Date
Mode
Timing
Topic
20/04/2022
Offline
09:30 – 11:30 a.m.
Art of Communication & Listening Skills
21/04/2022
Online
09:30 – 11:30 a.m.
Art of Communication & Conflict Management
22/04/2022
Offline
09:30 – 11:30 a.m.
Conflict Management
25/04/2022
Offline
01:00 – 03:00 p.m.
Teamwork & Interpersonal Skills
28/04/2022
Offline
01:00 – 03:00 p.m.
Time Management
29/04/2022
Online
02:00 – 04:00 p.m.
Business / Email / Social Media Etiquette
BATCH 2
Date
Mode
Timing
Topic
06/05/2022
Offline
01:00 – 04:00 p.m.
Art of Communication & Listening Skills
07/05/2022
Offline
01:00 – 04:00 p.m.
Conflict Management
09/05/2022
Offline
02:00 – 04:00 p.m.
Teamwork & Interpersonal Skills
10/05/2022
Offline
01:00 – 03:00 p.m.
Time Management
11/05/2022
Online
01:00 – 03:30 p.m.
Business / Email / Social Media Etiquette
